gen_48.1.gif gen_47.1.gif gen_50.1.gif
 
gen_51.1.gif
Group ClimbingProductsDelivery InformationContact UsAbout UsReturns and ExchangesTerms and ConditionsPrivacy and Cookies Policye-mail me

Group Climbing - Privacy and Cookies Policy


 

This privacy and cookies policy sets out how Group Climbing Limited uses and protects any information that you give us when you use this website.

Group Climbing Limited is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Group Climbing Limited may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.


What We Collect

 

We may collect the following information:

• Name and payment details

• Contact information including email address

• Demographic information such as postcode, preferences and interests

• Other information relevant to customer surveys and/or offers


What We Do With the Information We Gather

 

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• To process your order and obtain payment

• Internal record keeping

• We may use the information to improve our products and services

• We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided

• From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.


Security

 

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.


How We Use Cookies

 

A cookie is a small file which is placed on your computer's hard drive when you visit certain web pages. The rules surrounding cookies have an exception for websites where a cookie is necessary for the website to function. The cookies listed below are necessary for you to order from our website and are used for Session Tracking purposes.

We do not use any cookies ourselves.

In addition there are a number of third party suppliers who we use who will use cookies. We do not control the use of these cookies. You can check the third party websites for more information about these. These are listed below.

Third Party: Google

Name: _utma _utmb _utmc _utmz

Purpose: These cookies are used to collect information about how visitors use our site. We use the information to create reports and to help us improve the overall website. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.

Expires: see http://www.google.com/intl/en_uk/policies/privacy/

Third Party: Facebook

Name: cc_social

Purpose: Facebook tracking code

Expires: On exit


Links to Other Websites

 

When you click on any link that goes to a third party site from our website then a third party cookie may be placed onto your computer to show this came from Group Climbing.

We do not have any control over any other websites. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.


Controlling Your Personal Information

 

If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to us.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect.